FAQ From Customers About Our Products

25.Will it be delivered on time?

As a company with extensive experience in working with big brands, on-time delivery is our number one priority. Whether it’s a large or small shipment, we produce on time and on schedule with absolutely no delays.

26.What is the monthly production?

Our current production plan is as follows: conventional double-headed rollers produce 200,000 units per month, single-headed rollers 300,000 units per month, gua sha boards 40,000 units per month, yoni eggs 100,000 units per month. If the current output is not enough to meet your company’s needs, we will optimize machines and equipment, expand staff, adjust working hours, etc., in addition to a group of experienced temporary workers, on call.

27.What kind of materials do you mainly make?

More than 70 kinds of materials, as follow.

Rose quartz, green aventurine, amethyst, rock quartz, black obsidian, red jasper, tiger eye, white jade, blue spot stone, green jade, xiuyan jade, lemon jade, fluorite……

Those are natural jade stones, some of them import from foreign countries.

28.How many samples can you make?

Usually 3-5 PCS. However, we will also adjust the number of samples to meet the customer’s needs as much as possible.

29.What kind of express delivery in Hong Kong, Macau and Taiwan?

We generally send SF to pay, which is the fastest and most convenient way for both parties. But you can also find a freight forwarding company to transport goods.

30.Can you help design the box?

It can be done. We have 5 professional graphic designers who specialize in helping clients design logos and gift boxes, so just let us know your design requirements.

31.Which of your products sells well and how many sales do you make a month?

Generally speaking, our rose quartz roller is the number one seller, producing 200,000 units per month. The second biggest seller is the natural health yoni egg, with 100,000 sets produced per month.

And our other products also sell well, such as green aventurine roller and gua sha board, black obsidian set, mushroom-shaped gua sha board, xiuyan jade, etc……

32.Are your products graded?

Generally, we will not divide. Because when importing raw stones, we will try to select raw stones of excellent color and texture, and try to make every product produced to meet the needs of customers. But there may be special circumstances, the original stone in the process of formation may be accompanied by debris and other trace elements. So some products are not so perfect color. Thus in special circumstances, we will grade. Color and texture are superior to grade A, the poorer grade B, the darker grade C. If the customer has other requirements, we will try our best to meet them.

33.Can I sign a long-term contract?

Of course. We have been cooperating with many big brands in a long time, such as Sephora, a global authority in cosmetics retailing; Rosental, a well-known German beauty and jade massage appliance brand; ulta, the largest one-stop beauty retailer in the United States; cosnova, an ace German cosmetics group that sells in 86 countries; the British chain of home furnishing brands, founded in 1993; Heng Shi Tong, the large trading company; P&G. So we have a wealth of experience in serving major customers. Thus you can believe us with complete confidence.

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