9.What is the packaging like for your products?
We use compression sponge or bubble resistant material in the conventional products. Additionally, you can design your own package, our company is responsible for production, or you send the finished box to our company, thus we help you with the product package. And could i know how much is your planned budget for package? It is convenient to recommend you a matching box for you.
10.Do you have a catalogue? Can you recommend the latest styles?
Yes, we do. We have jade roller catalogue, gua sha board catalogue, yoni egg catalogue and so on.
And we will recommend the latest products to you if we launch the new in time.
11. MOQ of 500 PCSof the custom boxes are too much, could you decrease a smaller quantity?
MOQ of 500PCS is slightly more until our cooperation becomes routine.
However, we can provide other 2 advice for you to reduce your burden.
—Neutral gift packaging, testing product quality and markets
—Place 500 orders at once and ship in batches according to your customers’ needs. To help you save logistics costs, we can also help you ship directly to your customers’ locations.
12.Can I take 30 of each material?
First of all, thank you very much for your recognition of our company, you belong to our potential VIP customers. However, there are two problems.
One is that some materials are sold out while others are back-ordered, which is not good for your overall profitability. The other is that there is not enough stock of certain materials to meet the requirement of 30. Because not every material is a regular style, some materials are not in stock for 30 units, and it is difficult for factories to customize the production capacity of 30 units for a certain material. However, we can recommend a few materials that are hot on the market now, you can order as many as you want, and we can also provide you with custom production to support your market development. We are looking forward to the mutually beneficial cooperation with you.
13.What are the advantages of your products in the market?
(1）.100% natural stone with Certificate of Origin.
（2）.No side effect on the skin, tested for heavy metals.
（3）.No rust under normal conditions, please see our salty spray test report.
（4）.100% complete quality inspection prior to shipment.
（5）.We deliver strictly to the same grade, both sample and bulk.
（6）.The jade masterpiece has a three-year warranty.
（7）.In-house factory, so it will be better to control the quality of the product.
（8）.Receive a large number of positive customer feedback videos over time.
（9）.Over the past 23 years, the factory has been constantly striving to be proactive, and more and more industry brands have taken the initiative to seek cooperation, such as Sephora, a global authority in cosmetics retailing; Rosental, a well-known German beauty and jade massage appliance brand; ulta, the largest one-stop beauty retailer in the United States; cosnova, an ace German cosmetics group that sells in 86 countries;the British chain of home furnishing brands, founded in 1993; Heng Shi Tong, the large trading company; P&G. So we have a wealth of experience in serving major customers.
（10）.We have always insisted that “customer is God”.Cooperating with us to ensure that you have no worries, your company only need to focus on the development of the market.
These are the real advantages of our company. In the future, we will continue to do our best to improve ourselves and provide more satisfactory services to you.
14.How many days does it take to proof a custom-made product?
Usually 7-10 days for simple styles. Of course the proofing time will also vary depending on the material and the complexity of the style. Our company has a professional proofing team, so we can guarantee that the delivery time will be a little faster than others. In order to help you get an accurate estimate of your proofing time, could you share with me your material requirements and design drawings?
15.How many days does it take for a roller or scraper to engrave a logo proof?
Usually it takes 3-5 days to engrave a logo, but 2 days is fine for simple engraving. Could you provide us with a picture with the logo of a roller or gua sha board? Our company has a professional proofing team that can help you arrange proofing by placing an order immediately.